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Privacy Policy

RedCube GmbH – trueVR Center Dietlikon
Riedwiesenstrasse 23
8305 Dietlikon, Switzerland
Last updated: October 2025
 

1. Data Controller

The responsible entity for data processing on this website is:

RedCube GmbH
Riedwiesenstrasse 23
8305 Dietlikon, Switzerland
E-mail: info@vr-center.ch
Phone: +41 44 552 26 52

If you have any questions regarding data protection, you may contact us at any time.
 

2. General Information

We take the protection of your personal data seriously.
We process personal data in accordance with the Swiss Federal Data Protection Act (DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your personal information.
 

3. Collection and Processing of Personal Data

a) Visiting the Website

When you visit our website www.vr-center.ch, certain technical data are automatically collected and temporarily stored in server log files, including:

  • IP address

  • Date and time of access

  • Browser type and version

  • Operating system used

  • Referring URL (previously visited page)

  • Accessed file and amount of data transferred

These data are required for technical reasons to display and maintain the security and stability of the website.
They are not combined with other data sources.
 

b) Contact Form and Email

If you contact us via our contact form or by email, we store your information (name, email address, message content) for the purpose of processing your request.
The processing is based on our legitimate interest in responding to inquiries (Art. 6 para. 1 lit. f GDPR) or for the performance of pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
 

c) Online Bookings via Simplybook

We use the booking service SimplyBook.me Ltd., 40 Kalamon Street, Nicosia 1041, Cyprus, for online reservations.
Simplybook processes personal data (such as name, email, phone number, and booking details) on behalf of RedCube GmbH to manage bookings and confirmations.
For more information, see Simplybook’s privacy policy: https://simplybook.me/en/privacy-policy
 

d) Payment Data

Online payments are processed through external payment providers (e.g. Stripe or Wix Payments).
The privacy policies of the respective providers apply.
 

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance user experience.

You can configure your cookie preferences at any time through our cookie banner (“Settings”, “Reject All”, or “Accept All”).
Cookies are categorized as follows:

  • Necessary Cookies – required for the operation and security of the website

  • Analytics Cookies – used for anonymous analysis of website usage

  • Marketing Cookies – used for advertising and remarketing purposes (e.g. Meta Pixel, Google Ads)

You can delete or disable cookies at any time in your browser settings.
Certain website functions may not work properly without cookies.
 

5. Analytics and Tracking Tools

a) Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google uses cookies to analyze website usage. The data collected (including your IP address) may be transferred to servers in the USA.
Google Analytics is only activated after you have given explicit consent via the cookie banner.
For details, see Google’s privacy policy: https://policies.google.com/privacy
 

b) Meta Pixel (Facebook Pixel)

Our website uses the Meta Pixel provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, to measure the effectiveness of advertising campaigns and deliver targeted ads.
Data processing only occurs after you have consented via the cookie banner.
For more information: https://www.facebook.com/about/privacy
 

6. Newsletter

If you subscribe to our newsletter, your email address will be stored and used solely for this purpose.
Subscription is confirmed through a double opt-in process.
You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at info@vr-center.ch.
 

7. Hosting

Our website is hosted by Wix.com Ltd., 40 Namol Street, Tel Aviv 6350671, Israel.
Wix stores personal data on secure servers located in the EU, the USA, or Israel.
Israel is recognized by the Swiss Federal Data Protection and Information Commissioner (FDPIC) as a country providing adequate data protection.
More information: https://www.wix.com/about/privacy
 

8. Disclosure of Data to Third Parties

We only share personal data with third parties if it is necessary for fulfilling contractual obligations (e.g. booking systems, payment processors) or if required by law.
Data transfers to other countries only occur where an adequate level of data protection is guaranteed.
 

9. Storage Period

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal retention periods (e.g. 10 years for accounting records).
 

10. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Request restriction of processing

  • Request data portability

  • Object to data processing (especially for direct marketing)

To exercise your rights, please contact us at info@vr-center.ch.
We may require proof of identity to verify your request.
 

11. Data Security

We use technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
This website uses SSL encryption (https) to ensure secure data transmission.
 

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy as needed.
The latest version is always available on our website at www.vr-center.ch/datenschutz.

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