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FAQ

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  • What can we expect?
    Depending on the game you choose, you can move freely on a physical surface of up to 200m2. Thanks to the use of the latest technology, you will be mirrored as a full-body avatar in the virtual world, all your movements will be transmitted. You can interact with your fellow players, use physical objects and experience 4D effects such as heat, wind and smell.
  • Can we come by spontaneously as walk-in customers?
    Walk-in is unfortunately not possible. It is always necessary to make a reservation in advance. Ideally, you book at least 2 hours before the desired time via our booking tool.
  • Can pregnant women participate?
    Of course, you can set your own pace and our staff is always there with a helping hand.
  • What happens if we are late?
    In case of late arrival we will do our best to give you a full visit. However, we cannot give any guarantee, especially during rush hours we may be forced to shorten your game.
  • Can people with a wheelchair participate?
    Of course, especially the adventure games are very suitable for this. With the shooters it can be a bit inconvenient with the weapon.
  • What is the best way to get to you?
    Our address is: Riedwiesenstrasse 23 8305 Dietlikon Switzerland Arrival by car: It is best to use the highway exit Dietlikon, from there it is less than 5 minutes. There are 10 Center parking spaces available. Arrival by public transport: We recommend the 787 bus from Dietlikon Bahnhof/Bad to the Brandbachstrasse stop.
  • What are the opening hours of the VR Center?
    The trueVR-Center in Dietlikon is the development site of the trueVRsystem, a reservation is necessary. Mondays and Tuesdays: 14:00-22:00 (limited to double rounds and event bookings) Wednesdays and Thursdays: 14:00-22:00 Fridays: 14:00-00:00 Saturdays: 10:00-00:00 Sundays: 10:00-20:00
  • Can I get sick in VR?
    Thanks to the use of state-of-the-art technology, a full-body avatar and free movement in virtual space, "motion sickness" is not an issue with us. Motion sickness occurs in about 1/10,000 people.
  • Can you participate after drinking alcohol?
    1-2 beers/drinks before the game is not a problem, drunk visitors cannot attend for safety reasons.
  • Is the minimum age strict?
    The minimum age should be regarded as a recommendation - each child is individual in its development. Our experience shows that the dropout rate is much higher for children under 10 years of age.
  • Can wearers of glasses participate?
    Of course, if contact lenses are present we recommend using them. The wearing comfort is higher than with glasses
  • How many people can participate in a game?
    Our facility is limited to 5 participants. If there are more, you play one after the other.
  • When do we have to arrive at your place?
    For a smooth process, we recommend arriving 10-15 minutes early.
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